Queue Management: Survey Filter

The Survey filter displays all collected survey responses for the selected event. It provides a record of every guest survey submission, including the survey type, response data, and sync status.

Accessing the Survey Filter

• Open Queue Management from the FMX main interface.
• Select the Survey tab from the filter bar.

Survey Columns

The Survey filter displays the following columns for each response:

• Session -- The local session number associated with the survey answer.
• Status -- The current sync state: Pending, Processing, Completed, or Failed.
• Survey Type -- The type of survey question that was answered.
• Added At -- The timestamp when the survey response was recorded locally.
• Synced At -- The timestamp when the survey response was uploaded to Foto Master Cloud.

Supported Survey Types

FMX supports five survey question types, each collecting a different kind of response:

• Open-Ended -- Free-text responses where guests type their own answer.
• Single Choice -- Guests select one option from a predefined list.
• Multi Choice -- Guests select one or more options from a predefined list.
• Rating Scale -- Guests provide a numeric rating (e.g., 1 to 5 stars).
• Likert Scale -- Guests indicate their level of agreement on a scale (e.g., Strongly Disagree to Strongly Agree).

Managing Survey Queue Records

Queue Management is for local monitoring and queue maintenance:

• Use Retry Selected for failed or pending survey sync records.
• Use Remove Selected to remove selected local survey queue records from the event's session data.
• Review the submitted survey data in Foto Master Cloud after the survey records have synced.

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See also: Sessions Filter, Media Filter