Wins, Notifications, and Uncovered Opportunities

Updated Yesterday · 6 min read

Placing coins on your map canvas is only the first step of the Lead Distribution Platform (LDP). The core of the platform centers on what happens after a rental lead is submitted: how matches are processed, what information you receive when you win, and how you can target open customer markets outside your day-to-day coverage boundaries.

This article outlines how to navigate your My Wins list, decode your Lead Activity feed, and quickly secure unclaimed inquiries.

🏆 The My Wins List

Every incoming rental lead explicitly awarded to your business is securely stored inside the My Wins accordion, located at the bottom of the left-hand workspace panel.

A high-level row inside this list displays:

The event city and country.
The specific software product requested (e.g., Draw Me Bot, Mirror Me Booth).
The sequence number of the specific coin that matched the location.(so you can see which of your placements matched)
Win date - when the lead was assigned to you

Clicking on any individual row inside your wins log instantly slides out a comprehensive, read-only details drawer. This view reveals the direct consumer contact profile submitted through the public website form, including:

Client Full Name, Email, and Phone Number
Exact Event Date and Geocoded Location Coordinates
Notes from the prospect (event type, guest count, special requests)

🔒 Data Privacy Lock: These details are structurally restricted and exclusive to you. Nearby competitors who have overlapping coins in that market can never view your prospect's personal data or your assignment profile.

💡 Tip: Reach out to the prospect quickly. Most rental decisions get made within days of the inquiry, so a same-day follow-up gives you the strongest position.

Lead Activity Feed

The Lead Activity feed is located in the bottom half of the right-hand layout panel. It acts as a real-time notification monitor, tracking three distinct environmental updates:

Wins by Others in Your Area

When a rental lead drops within one of your active coin circles but fairness routing awards it to a competitor, an update surfaces stating: "A lead in your area was awarded to another customer."

These notices protect user data; they show only the general municipal region, completely obfuscating the winner’s corporate identity and the customer's personal details.
Monitor these logs to identify competitive pressure. Frequent regional losses indicate that a local metropolitan area is heavily contested by other active providers.

Uncovered Opportunities Alert

When a prospect submits an inquiry in a territory where no operator currently has an active, placed coin, the system opens an Uncovered Campaign.

The Proximity Alert: The system broadcasts an instant email and in-app feed notification to all eligible operators within an expanding fallback threshold (200, 300, 400, and 500 miles) outward from the event . These proximity alerts respect strict country isolation lines.

Strict Physical Coverage Check: Receiving an alert does not mean you can win the lead from a distance. To claim it, you must click the notification card (which automatically centers the map over the event) and manually drag or expand an available coin so its boundary ring physically overlaps the lead coordinates.

First-to-Commit Wins: The very first operator to successfully save a qualifying coin configuration that passes server-side physical coverage validation instantly locks and wins the lead, immediately closing the campaign window for all other users.

Uncovered opportunities are time-limited. If no one claims within the campaign window, the opportunity expires and is reviewed manually by Foto Master.

💡 Tip: When you get an uncovered-opportunity notification, act fast. The opportunity is awarded on a first-qualifying-placement basis, so the operator who places and saves first wins.

Support Renewal Reminders

When a software license's active support window closes, its 5 dependent coins turn into a Locked status. The moment this occurs, an immediate renewal reminder card populates your activity feed, containing a direct link to your license page.

How Winners Are Selected (Fairness Policy)

When multiple operators have active coin boundaries overlapping the exact same incoming lead coordinates, the LDP matching worker resolves the tie using an automated, database-driven fairness policy:

Product Group Ranking: The engine evaluates candidate records strictly at the customer + product layer.
Win Count Assessment: The platform ranks all overlapping candidates based on their historical win count for that specific product, isolating the operator pool with the absolute lowest score.
Randomized Tie-Breaker: If multiple operators remain completely tied with the same low win count, the system applies a deterministic randomized value to select a single winner from that tied set.

This matching routine executes and logs transactions in under 3 seconds

🔒 What Wins and Notifications Do Not Show

To keep operator data completely private and ensure the platform remains fair, strict security boundaries are enforced in the user interface:

Exclusive Lead Access: You only see your own won leads - you cannot view other operators' wins or search past global win histories.
Anonymized Loss Logs: Loss-in-area notifications show the general region only. They never expose the prospect's personal contact details or the business identity of the winning operator.
Hidden System Logs: The internal matching engine's decision-making data, candidate lists, and fairness calculators are entirely hidden from the customer UI. If you need specific technical clarification regarding a lead match decision, contact Foto Master support.

Keeping LDP Working for You

A few habits that help you get the most out of LDP:

Target Markets Realistically: Avoid stretching a Pro coin out to its maximum 200-mile limit if you cannot reasonably travel to support that event. Winning an inquiry you have to decline wastes your placement and slows consumer response times.
Act Instantly on Uncovered Inquiries: Uncovered campaigns are won purely on a first-saved validation basis. Keep an active tab open on your workspace to claim these highly lucrative openings before regional competitors reposition their markers.
Keep Core Support Active: There is no standalone coin subscription billing; coin eligibility is entirely dictated by your core 24/7 Support plan status. Ensure your 24/7 Auto Renewal switches are toggled to "On" inside Cloud > Licenses to ensure you never miss out on local market match distributions during a license lapse.
Review your wins regularly. The pattern of where you win versus where you get loss-in-area notifications tells you which markets to expand into or compete harder for.

Next Steps

LDP Overview -- Coins, leads, and eligibility basics
Placing Coins on the Map -- Drag, resize, move, remove, and save coins
Foto Master Cloud -- Manage licenses and renew Support + LDP

Was this helpful?